Frequently Asked Questions

1. Where can I find a copy of the Public Draft of the 2022 Update of the Central Valley Flood Protection Plan, and how do I make a comment?

A link to the Public Draft and information on how to submit a written comment can be found on DWR’s Central Valley Flood Protection Plan webpage. Comments on the Public Draft should be provided no later than June 6, 2022 at 5 pm PST.

You can also provide comments in person, via webinar, or via phone at hearings held by the Central Valley Flood Protection Board on May 12, May 16, or May 19.

More detail about commenting at the hearings can be found on the hearing agendas in the Upcoming Meetings section at this link: http://cvfpb.ca.gov/meetings/

2. What are my options for viewing / joining a hearing?

There are three ways to view or join a hearing.
  • Attend in person in Stockton on May 12 or Sacramento on May 16.
  • Join the Zoom webinar May 12, May 16, or May 19.
  • Watch the livestream and call in by phone if desired May 12, May 16, or May 19.

More information about all three of these participation options is available at the Live Meetings page, accessible in the toolbar at the top of your screen or at https://www.cvfpbfloodplanhearings2022.org/live-meetings.html

How do I use Zoom, and what if I have technical difficulties?

1. How do I join a Zoom meeting?

You can join a meeting by clicking the meeting link or by going to join.zoom.us and entering in the meeting ID and password. Meeting links, meeting ID, and password can be found on the Flood Plan hearings Live Meetings webpage: cvfpbfloodplanhearings2022.org. Meeting links can also be found on the hearings agendas posted by the Central Valley Flood Protection Board on their Upcoming Meetings page.

For this hearing, you will not be able to transmit video of yourself. You will be able to listen, to view the video of Board Members, to view the slide show presentation, and you may raise your hand (using the Zoom reactions buttons) to be placed in the queue to give verbal comments to the Board. 

2. How do I join computer/device audio?

On most devices, you can join computer/device audio by clicking Join Audio, Join with Computer Audio, or Audio to access the audio settings. Learn more about connecting your audio.

3. Can I use a bluetooth headset?

Yes, as long as the bluetooth device is compatible with the computer or mobile device that you are using.

4. Do I have to have a webcam to join on Zoom?

You are not required to have a webcam to join the Zoom meeting.

Troubleshooting Zoom

There is echo in my meeting.Echo can be caused by many things, such as a participant connected to the meeting audio on multiple devices or two participants joined in from the same location. Learn about common causes of audio echo.

Audio isn't working on my mobile device.(See Troubleshooting suggestions below)

Troubleshooting Speaker Issues

If you cannot hear other participants in a Zoom meeting on your mobile device, follow these steps to troubleshoot the issue.
  • Ensure your speaker is turned on. If you see the speaker icon in the top-left corner is turned off, tap it to turn on your speaker:
  • Increase the volume on your mobile device using the volume buttons or notification panel. Even if the speaker is turned on in Zoom, your device's volume might be set to mute or vibrate only.
  • Try using earphones.
  • Restart your mobile device.
  • Reinstall Zoom from the Apple App Store or Google Play

Troubleshooting Microphone Issues

If you are experiencing issues using your microphone with the Zoom mobile app, follow these steps to troubleshoot the issue:
  • Ensure the microphone is not on mute. If you see the muted Audio icon in the meeting controls, tap it to unmute yourself:

    If you are still muted, the host may have muted you upon entering the meeting. Ask to be unmuted by sending a chat message to the host.
  • Ensure you have connected your mobile device's audio. If you see the following Join Audio icon in the meeting controls, tap it and select Call Over Internet. If prompted, allow Zoom to access your microphone.
  • Try using earphones with a microphone.
  • Ensure Zoom has access to your device's microphone.
    • iOS: Go to Settings > Privacy > Microphone and switch on the toggle for Zoom.
    • Android: Go to Settings > Apps & notifications > App permissions or Permission Manager > Microphone and switch on the toggle for Zoom.
  • Ensure that no other applications are using the microphone at the same time.
    • iOS: Double-tap the "Home" button to view apps currently running. Swipe up to close an app.
    • Android: Tap the multi-task button (the square icon usually in the bottom-right corner) to view apps currently running. Swipe left of right to close an app.
  • Restart your iOS device.
  • Reinstall Zoom from the Apple App Store or Google Play

Who can I contact during the hearing if I can’t resolve my technical issues?

​For technical support during the meeting, please contact [email protected] or call 530 888-7676.


​To reach our event tech support team at any time please email: [email protected]
During the event, call Fresh Air Media Tech Support at 530 888-7676.
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